Priority Services Registration

The Priority Services Register is a free support service to help people in vulnerable situations, we recommend this to our members. Energy suppliers and network operators offer it. If your electricity or water supply is damaged or develops a fault, engineers work around the clock to restore it as quickly and safely as possible. Being on a Priority Services Register will ensure that extra support is received if you experience an outage.

Various suppliers are active in Sussex, the following are the most common. If you try to register with the wrong operator they will usually steer you in the right direction. You will need your payment reference number.


UK Power Networks:
0800 169 9970 power-cut/priority-services/about-the-priority-services-register

Scottish and Southern Electricity Networks:
0800 294 3259

Southern Water:
0800 027 0800

South East Water:
0333 000 2468